Shipping FAQ

Woohoo ! ..... we are now offering shipping within the United States. We are soft launching in most of the West Coast states for July and should be expanding to the rest of the United States sometime in August.

Want to know if we ship to your address ? Just Ask 

** (Please include your full address for an accurate response)

 

Where Does FMP Ship To ?

We currently ship meals to the states colored in Green on the map above, but can offer it to other states, just Message Us with your full address to confirm.

When Does My Order Ship ?

We run weekly prep / cook days. This means all orders within a specific 1 week window are processed and prepared. All orders placed by every Wednesday at 9am (Pacific Time) are processed and Shipped that Friday for a Saturday Delivery. For example, if you order on our website Tuesday, at let's say 6pm, your order would be shipped and delivered to you that upcoming Saturday. Now, let's say you ordered Wednesday after the 9am cut-off; your order will not be processed / shipped until the next week.

What Do I Need To Know ?

All containers used to ship your meals, must be immediately returned to us once you open up and remove your meals. We are trying to stay eco-friendly and the containers used must be sent back. There will be instructions to follow and a pre-paid return shipping label you just need to stick on the box to leave with your mail carrier. You may also drop off the container at your local united states post office. For those who don't return containers within a week, please be aware we will have to charge you for the container and/or not allow you to order from us again.

How Do I Track My Order ?

Tracking is simple. By Friday evening, you should have tracking information emailed to you from our system. You'll be able to click on a link and see the expected delivery date (which should be Saturday always). Your order is delivered at the time your normal mail carrier comes around to leave letters and other packages. You may also login to your account and check the status of your order at anytime.

How Much Does Shipping Cost ?

With shipping meals, comes GREAT Responsibility. We have tested this immensely and are ready to serve outside of our immediate area. Shipping meals is not easy or free by any means. Our current meal plan pricing is setup to where our local San Diego customers are paying the Best rates for Meal Prep around. Because of this, we can not adjust our price levels so that shipping seems "Free" like with other nationwide meal prep companies. We know that once you compare total order costs, you'll see shipping costs are extremely fair and that FMP is still the best choice.

All shipments are currently limited to orders of 6+ meals. All pricing is currently set at a solid $45 (Currently $39 Starting July 23rd). This cost covers the overnight shipping rate and return shipping label for your shipping container.

Can I Return My Food ?

Sorry, we do not accept any returns on any of the items you order from us. Please understand all meals are prepared by order and are perishable goods which means we could never resell the products within it's freshest time frame. If you have an order that was processed and need to cancel it, you must Message Us before end of day Tuesday, if not your order will be sent and will be non-refundable.